FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Tres Cruces?

    At the Petit Palace Tres Cruces we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Tres Cruces a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Tres Cruces is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Tres Cruces once I have checked out?

    Yes, the Petit Palace Tres Cruces allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Tres Cruces?

    The Petit Palace Tres Cruces is a hotel located in Calle de las Tres Cruces, 6, next to Gran Vía. Hotel Petit Palace Tres Cruces is located in the very ❤ of the Spanish capital, just steps from Gran Vía and Puerta del Sol, and very close to other impressive attractions such as Teatro Príncipe Gran Vía, Plaza del Carmen, Doña Manolita, Descalzas Reales Monastery, Plaza del Callao…

    The centre of Madrid opens the door for a vibrant journey. Throughout the centre you will discover the coolest cafes and restaurants, tapas bars featuring delicious daily menus, shops on every corner, concert halls such as the famous Sala El Sol, and swaths of people enjoying Preciados Street and Montera Street...welcome to the centre of Madrid 🎯.

  • What entertainment options does the Petit Palace Tres Cruces offer?

    The Petit Palace Tres Cruces offers you some special services such as bicycle rental, MIFI, Wi-Fi, healthy breakfast buffet, 24 hour reception, meeting room, lobby

  • Can I stay at the Petit Palace Tres Cruces once I have checked out?

    Yes, the Petit Palace Tres Cruces allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • Is the Petit Palace Tres Cruces adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Tres Cruces hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind business travelers services does the Petit Palace Tres Cruces offer?

    The Petit Palace Tres Cruces is a Chueca hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children, comfortable bed bunks...